Opening Times and Fees Payable (from January 2010)

Breakfast Club
8.00am - 9.00am	£ 5.50
After School Club
3.30pm - 5.00pm	£ 6.00
3.30pm - 5.30pm	£ 7.00
3.30pm - 6.00pm	£ 7.50
School Holiday Club
8.00am - 6.00pm Full Day (10 Hours)	£17.00
½ Day (any 5 hours)	£10.50

Additional Hours @ £ 3.50*. (*Sorry No 20% discounts available.)

There is a 20% discount for second or subsequent children from the same family.

Closed

We open 50 (sometimes 51/52) weeks a year, just closing for Weekends, Bank Holidays and Christmas Period.

Other Charges

Late Child Collection Fee: £ 3.50 per ¼ hour after 9am or 6pm.
Child Not Booked in: £ 6.00
Late fee payment: £ 12.00 per invoice admin fee.
Unpaid Cheque: £ 5.00 per cheque.
Registration Pack: When you request an application form pack we charge £5.50 per child or £3.00 per subsequent child from the same family to register a new place. This fee is refunded from your first invoice and will automatically be deducted from your account. This amount can’t be refunded by ‘cash’.
NO FEE – NO PLACE. Non-payment of fees will result in the loss of your child’s place, unless there are special circumstances, which have been discussed with the Director.

Payment Terms

We also accept payment by BACS, postal orders, cash or cheque. Cheques must be payable to: “O.P.C Ltd”.
Sorry, we are unable to accept cheques under £10 - due to high bank charges.
Escort/Courier charges – apply within

We Now Accept PayPal
We’ve teamed up with ‘PayPal’ to give our parents/carers the opportunity to pay for childcare fees with all major debit and credit cards. All you have to do is click on the link below, then,

click onto the ‘sign up’ link and then choose an account that’s right for you.
Registration with PayPal is completely ‘FREE’.
Click on the ‘SEND MONEY’ link at the top of the page.
Enter this email address: sime.mitch@virgin.net into the ‘to’ box.
Enter the ‘amount’ and click ‘continue’.

To pay us we charge an additional £3 (flat fee) per transaction, for administration purposes and this will need to be added to the amount that you pay us. Please add your ‘child/rens’ names to the payment so that we can identify you. If administration fee is not added, payment will be refunded to your account and payment will not be made.

If you already have a ‘PayPal’ account, then simply use the above email address to pay us.

Trial/Settling Period

We offer a settling period, were parents, carers and children can come to the club for a trial period, perhaps for a session either term or holiday time. Please inform staff at the time of booking.

We offer you this opportunity for half a session fee, so for example, if you wanted to come during the school holiday. We can offer you a 5 hour session for £4.25, instead of the usual £8.50, saving yourself £4.25!
The half price offer applies to all sessions either term or holiday time and your ‘first’ session only.

Child Tax Credit

If eligible, you can claim through the Child Tax Credit system to assist in expenditure. To find out, call the Inland Revenue or pick up a leaflet from your local Post Office. We actively PROMOTE TAX CREDITS.

Late Fees

Payments which are not received after our 14 days NET TERMS will automatically encounter our £12 late payment administration fee, no matter which payment method you choose. This has become necessary to keep our costs to an absolute minimum, follow line with other small businesses and to clamp down on persistent late payments. We are unable to offer any credit facilities and therefore, prompt payments are appreciated!!!

Refunds

There will be no ‘CASH’ refund of fees for children who do not attend, but we will endeavor to place him/her on another day of the same week.

Cancellations

Any cancellations must be made within 48 hours (term-time) or 1 week (Holiday –time). Any cancellations outside this period will NOT encounter any fee’s. Cancellations at short notice of LESS than 48 hours or 1 week without a doctors/medical practitioner’s note will encounter fee’s imposed for the days or sessions your child was booked in for. Cancellation fee’s due to illness will not be applied unless notification of absence is given. If you can’t produce a letter, then ½ a session fee WILL apply. As per our Cancellation Policy.

Holiday Notice

Confirmation of holidays must be given to the club in writing, at least two weeks before hand so that fees can be waived. All places are kept for your planned vacations.

Changes to Your Arrangement

Four week’s notice is required in writing to change or cancel your arrangements with the Club. Failure to do so will result in fee’s being applied for the days your child/ren is absent. All notices must be given in writing, the notice will apply from the date we receive your letter UNLESS otherwise stated.

Springfield Community Bungalow, Springwood Crescent, Scartho, Grimsby, North East Lincolnshire. DN33 3HG

©2007 Ouch Pouch Childcare Limited - ACTION WILL BE TAKEN AGAINST THOSE WHO INFRINGE THE COMPANIES COPYRIGHT
Ouch Pouch Childcare Limited is registered in England No:4809323

Site Design & Development by TheSpiderCompany